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| Internet Access | Yes | High speed internet access with VPN compatibility |
| Laundry | Yes |
| Concierge | Yes |
| Lift | Yes |
| Indoor Pool | No |
| Health Spa | Yes | the Beauty Room offers a many treatments including full body massage, reflexology, facial, manicure and pedicure |
| Fitness Centre | Yes | small gym with cardio-vascular machines, free weights and exercise mats |
| Hotel Car Park | No | Valet Parking service available |
| NCP Car Park | NCP | London Upper St Martins Lane - approx £35.00 per 24 hours |
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| Non-Smoking | Yes |
| Room service | Yes | 24 hours |
| Private bathroom | Yes | Double basins - separate walk-in shower - Molton Brown toiletries |
| Connecting Rooms | Yes | Terrace Suites can connect to Deluxe Doubles | Loft suites can connect to Four-Poster Deluxe Double |
| Central Heating | Yes |
| A/C Public areas | Yes |
| A/C bedrooms | Yes |
| Room safe | Yes | In the suites |
| Hair dryer | Yes |
| Trouser Press | No | Pressing service available |
| Mini Bar | Yes |
| Tea & Coffee | No |
| Satellite | Yes |
| TV | Yes | Sony Plasma Screen TV with DVD/CD combined player in Four-poster Rooms |
| Modem Points | Yes |
| Direct Dial Telephone | Yes | Two-line telephone and Cell phone | Voicemail |
| WiFi | Yes | 1st & 2nd floors and Public areas |
| Pay Movies | No | Extensive DVD library available to guests |
| Check In | 14:00 |
| Check out | 12:00 |
| Credit Cards | All major cards accepted |
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| Restaurant | Yes | Brasserie Max |
| Local Restaurants | Dial Restaurant & Bar | Sri Thai Soho | Maison Touaregue | Phoenix Artist Club | Salsa | Shh Rooms | Salvador and Amanda | Neal Street Restaurant | Signor Zilli Restaurant |
| Bar | Yes | Bar in the Brasserie Max restaurant |
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| Underground | Covent Garden tube station is a short walk from the hotel |
| Heathrow | From Covent Garden tube station all Heathrow terminals are accessible via the Piccadilly Line (approx. 45 minutes) |
| Locality | Covent Garden | British Museum | National Gallery | Tottenham Court Road | Shaftesbury Avenue | Leicester Square | Royal Opera House | Soho |
| West End access | The hotel is located in Covent Garden in the heart of the Wet End | Leicester Square (1 stop), Piccadilly Circus (2 stops) |