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| Internet Access | Yes | WiFi Wireless High-speed Internet Access available throughout the hotel |
| Concierge | No | Hotel reception are happy to help with any information and provide any assistance with airport transfers, theatre tickets, London Eye Tickets etc. |
| Laundry | Yes | Dry Cleaning Pickup/Laundry |
| Lift | Yes |
| Indoor Pool | No |
| Health Spa | No |
| Fitness Centre | No |
| Hotel Car Park | Yes | Secure basement car-parking available at the hotel. Approx. £12.00 per 24 hours |
| NCP Car Park | NCP | The nearest public car park is London Cornwall Road - approx. £15.00 per 24 hours |
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| Non-Smoking | Yes | The hotel has 66 Non-Smoking Rooms / 22 Smoking Rooms |
| Room service | No |
| Private bathroom | Yes | ensuite private bathrooms with power shower |
| Connecting Rooms | Yes | A limited amount of accessible interconnecting rooms are available for disabled guest and their carers |
| Central Heating | Yes |
| A/C Public areas | Yes |
| A/C bedrooms | Yes | Individually controlled air conditioning |
| Room safe | No | Safety Deposit Box available at Front Desk |
| Hair dryer | Yes |
| Trouser Press | No | Iron / Ironing Board instead |
| Mini Bar | No |
| Tea & Coffee | Yes |
| Satellite | Yes |
| TV | Yes |
| Modem Points | Yes | modem points at work stations |
| Direct Dial Telephone | Yes |
| WiFi | Yes | Available throughout the hotel |
| Pay Movies | Yes |
| Check In | 14:00 |
| Check out | 12:00 |
| Credit Cards | All major cards accepted |
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| Restaurant | No | The Great room serves complimentary continental breakfast only | Snack Vending machines at the hotel |
| Local Restaurants | Bankside (British Cuisine) | Refettorio (Italian Restaurant) | Silks & Spice (Malaysaian Restaurant) | Sri Thai City (Thai Restaurant) | Barcelona Tapas Bar y Restaurante (Spanish Restaurant) | Swithins Seafood Restaurant (Seafood Restaurant) | Coq d'Argent (French Restaurant) | Swithins (Italian Restaurant) | 1 Lombard Street - Brasserie (French Cuisine) | The Gaucho Grill (Latin American Cuisine) |
| Bar | Yes |
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| Underground | Southwark | tube station is less than 10 minutes walk from the hotel. |
| Heathrow | Jubilee line to Green Park, and change to the Piccadilly line for access to all Heathrow Terminals |
| Locality | The London Eye | Tate Modern | Shakespeare’s Globe Theatre | National Theatre | Buckingham Palace | Millennium Bridge | St. Paul's Cathedral | Westminster Abbey | London Dungeon | Houses of Parliament | Royal Festival Hall |
| West End access | Piccadilly circus (4 stops) | Leicester Square (4 stops) | Covent Garden (5 stops) |
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