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| Internet Access | Yes | the hotel has High-speed Internet Access in each room |
| Concierge | No | Reception staff on hand 24 hours to help with business services and tours, airport transfers and any other services you may need. |
| Laundry | Yes | Dry Cleaning Pickup/Laundry |
| Lift | Yes |
| Indoor Pool | No |
| Health Spa | No |
| Fitness Centre | No | there is a local fitness centre nearby. Access is approximately £5.00 per day |
| Hotel Car Park | Yes | 20 car park spaces - approx. £10 per day Mon - Thur / £5 per day Fri - Sun | All spaces must be pre-booked with the hotel. The number you need to call will be on your confirmation email. |
| NCP Car Park | NCP | The closest NPC to the hotel is located at North Greenwich Station - approx £ 6 per 24 hours / £3 per day at weekends |
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| Non-Smoking | Yes | Hotel has 76 Non-Smoking Rooms / 38 Smoking Rooms |
| Room service | No |
| Private bathroom | Yes | Ensuite bathrooms in each room |
| Connecting Rooms | Yes | Connecting rooms available on request |
| Central Heating | Yes | Individual Climate Control |
| A/C Public areas | Yes | Air Conditioning in all public areas |
| A/C bedrooms | Yes | Individually Controlled Air Conditioning |
| Room safe | No | Safety Deposit Box available at Front Desk |
| Hair dryer | Yes |
| Trouser Press | No | Iron / Ironing Board instead |
| Mini Bar | No |
| Tea & Coffee | Yes |
| Satellite | Yes | Satellite or Cable channels available |
| TV | Yes |
| Modem Points | No |
| Direct Dial Telephone | Yes |
| WiFi | No |
| Pay Movies | Yes | In Room Pay-Per-View Movies |
| Check In | 14:00 |
| Check out | 12:00 |
| Credit Cards | All major cards accepted |
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| Restaurant | Yes | The Great Room Restaurant (Complimentary Continental Breakfast and limited a la carte dinner menu) |
| Local Restaurants | Winkles Seafood and Oyster Bar (Seafood Restaurant) | Tai Pan (Chinese Restaurant) | La Tasca - Canary Wharf (Spanish Restaurant) | Sri Nam (Thai Restaurant) | Brodies Bar & Restaurant (British Cuisine) | Smollensky's - Canary Wharf (Modern American Cuisine) | Ubon (Japanese Restaurant) | Fino's Orangery (Italian Restaurant) |
| Bar | Yes | Open every night from 11am to 1.00am. Open to residents and their guests only.
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| Underground | Pudding Mill Lane is approximately 5 minutes away from the hotel on foot |
| Heathrow | Docklands Light Railway to Bow Street, Hammersmith & City tube line to Paddington and Heathrow Express to all Heathrow Airport terminals. |
| Locality | Stratford | West Ham Stadium | Stratford Picture House | Theatre Royal | Stratford Circus | East London Centre | 2012 London Olympics | Excel Exhibition Centre |
| West End access | Covent Garden (9 stops) | Leicester Square (10 stops) | Piccadilly Circus (11 stops) |
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