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| Internet Access | Yes | In the "Biz Centre" internet cafe adjacent to the lobby. Also WiFi is available in many public areas and conference rooms |
| Concierge | Yes |
| Laundry | Yes | One-day laundry and dry cleaning |
| Lift | Yes |
| Indoor Pool | Yes | Heated 18m Swimming Pool, Swimming Lessons are available |
| Health Spa | Yes | Kensington Close Health Spa - approx. £5.00 per person, per stay
Open 6.30am - 10pm Mon - Fri, 7am - 10pm Sat - Sun
Facilities:
Beauty Treatments, Sauna Pool, Steam Rooms, Solarium, Airbrush Tanning
Massage:
Thai Massage |Hawaiian Lomi Lomi Massage | Balinese Massage | Middle Eastern Massage | Indian Ayurevedic | Swedish Massage | Reflexology | Chinese Tui Na | Japanese Shiatsu | Reiki
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| Fitness Centre | Yes | Studio Classes, Fitness machines, Cardiovascular equipment, Resistance Machines, Free weights, Qualified Lifestyle Consultants, Personal Trainers |
| Hotel Car Park | Yes | Lit Car Park secured with CCTV. Open 24 hours and a valet service is available. Car parking charges apply. |
| NCP Car Park | NCP | London Young Street - 0.29 km / 0.18 miles away | Approx £31.00 per 24 hours. |
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| Non-Smoking | Yes | A number of floors have been allocated for non-smoking guests |
| Room service | Yes | 24-hour room service is available |
| Private bathroom | Yes | All rooms are ensuite with shower and bath |
| Connecting Rooms | Yes | Available on request |
| Central Heating | Yes |
| A/C Public areas | Yes |
| A/C bedrooms | Yes |
| Room safe | Yes | Large enough to house a lap top computer. |
| Hair dryer | Yes |
| Trouser Press | Yes |
| Mini Bar | Yes | Executive rooms only |
| Tea & Coffee | Yes |
| Satellite | No | Not currently |
| TV | Yes | Multi-channel television with chargeable interactive games console and movies |
| Modem Points | No | WiFi is currently available in most rooms |
| Direct Dial Telephone | Yes |
| WiFi | Yes | WiFi in most rooms, public areas and conference facilities |
| Pay Movies | Yes |
| Check In | 14:00 |
| Check out | 12:00 |
| Credit Cards | All major cards accepted |
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| Restaurant | Yes | The Carvery (British Carvery) | The Italian connection (Italian Restaurant) |
| Local Restaurants | Al Trattoo (Italian Restaurant) | The Terrace (British Cuisine) | Stratfords (French Restaurant) | Romano (Italian Restaurant) | The Tenth at the Royal Garden Hotel (Modern European) | Blue Lagoon (Thai Restaurant) | Scandies Restaurant and Bar (Mediterranean Restaurant) | Light of India at the Montana Hotel (Indian Restaurant) | Black and Blue (British Cuisine) |
| Bar | Yes | Marloes Bar |
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| Underground | High Street Kensington tube station is 2-3 minutes away on foot. |
| Heathrow | on the London Underground take the Circle / District tube line to Paddington. From here walk to Paddington rail station where there is a direct line via the Heathrow Express to all Heathrow Airport terminals - Total time approx. 35 minutes |
| Locality | High Street Kensington | Earl's Court Exhibition Centre | Wrights Lane | Kensington Gardens | Hyde Park | Natural History Museum | Science Museum | Royal Albert Hall |
| West End access | Piccadilly Circus (6 stops) | Leicester Square (7 stops) | Covent Garden (8 stops) |